Privacy Policy
Last Updated: December 16, 2024
PHLaw.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your email address, phone number (if using phone authentication), and display name.
- Usage Data: We collect information about how you use our service, including your queries, the features you access, and your interaction patterns.
- Device Information: We collect device identifiers to manage anonymous usage limits for users without accounts.
- Conversation Data: Your questions and our AI-generated responses are stored to maintain conversation context and improve our service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your queries and generate relevant legal information
- Track and manage your usage limits
- Communicate with you about your account and our services
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Retention
We retain your conversation data to preserve context for ongoing conversations. Account data is retained as long as your account is active. You may request deletion of your data at any time by contacting us.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate our platform (e.g., cloud hosting, AI processing)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:
- Access your personal information
- Correct inaccurate data
- Object to processing
- Request deletion of your data
- Data portability
7. How to Delete Your Data
You have the right to request deletion of your personal data at any time. Here's how:
Option 1: In-App Deletion
If you have an account, you can delete your data directly from the app:
- Go to your Dashboard
- Navigate to Account Settings
- Click "Delete My Account"
- Confirm the deletion when prompted
Option 2: Email Request
Send a deletion request to privacy@phlaw.ai with:
- Subject line: "Data Deletion Request"
- The email address associated with your account
- Your full name (as registered)
What Gets Deleted
Upon deletion, we will permanently remove:
- Your account information (email, name, profile data)
- All conversation history and chat logs
- Usage data and query history
- Any preferences or settings
Deletion Timeline
We will process your deletion request within 30 days. You will receive a confirmation email once your data has been deleted. Note that some data may be retained for legal compliance purposes (e.g., transaction records) as required by Philippine law.
8. Cookies and Tracking
We use localStorage to store your preferences (language, theme) and authentication tokens. We do not use third-party tracking cookies for advertising purposes.
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: privacy@phlaw.ai